Payment Policy
Accepted Payments:
We accept the following forms of payment:
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Credit cards (Visa, MasterCard, American Express, and Discover)
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Debit cards
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Shop Pay
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Google Pay
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Apple Pay
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Elo
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JCB
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Union Pay
Cash, checks, money orders, or any other forms of payment are not accepted.
Payment Processing:
Your credit/debit card account will be charged at the time we confirm your order. We use secure payment processing services to ensure your information is safe and secure.
Order Processing:
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Order Cutoff: Orders placed before 5 PM MST are processed the same business day. Orders placed after 5 PM MST will be processed the next business day.
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Order Handling: Orders are typically processed within 1-2 business days (Monday to Friday).
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Order Transit: Shipping transit time is usually 4-7 business days (Monday to Friday), depending on your location.
For orders over $200 within the United States, free shipping applies.
If you have questions or requests please contact us:
Email: info@culinaryprofis.com
Phone: (914) 278-1007
Business Hours: Monday to Friday, 9 am to 5 pm MST
Outfitting a kitchen? Let's spec it properly.
Tell us what you're mixing and how much of it. We'll come back with volume pricing, freight to your door, and an honest recommendation — including when a smaller machine is the right call.
- Volume and multi-location pricingOne kitchen or twenty. Tell us the scope and we price the whole project.
- Freight coordinated for youFloor models delivered and scheduled — we confirm dock and access before it ships.
- Spec help from working chefsFounded by Chef John and chef partners. We have run these machines in service.
- Net terms for qualified accountsPurchase orders welcome from schools, hospitals and government buyers.
Prefer to talk it through? (914) 278-1007 · Mon–Fri 9am–5pm MST